We understand that meat cannot be refunded. If any of the items are damaged between here and there then we will gladly replace the damaged items. Please give us a call at 806-495-3245 or email us with any questions or concerns
All rates have the shipping and handling fee included. The method of shipping used is US Postal Service priority mail. Shipping rates and fee are only included in the United States. Shipments outside the US need to be arranged with Jackson Brothers directly over the phone.
Contact our customer service department for additional information.
We do not sell any information that is collected on the website to third parties. All the information that you provide stays internally.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
•Orders are mailed in the order in which received
• We ship orders on Mondays and Tuesdays
•Once your order has been shipped you will receive a confirmation email from stamps.com
•We are not responsible for orders that are not picked up once shipped
• Orders during busy season could take up to 2 weeks to ship, so place your orders in advance
•The price for beef jerky includes shipping